The asset manager for a changing world

Contacts

 

Need more information?

For all information requests, please get in touch with your usual contact person directly.

Having trouble? A disagreement? Dissatisfied?

For all complaints, please get in touch with your usual contact person directly. If you are not satisfied with the response provided, you can send your complaint to the Head of complaints :

By email to : paris_bnpp_am_reclamations@bnpparibas.com
By post :
BNP Paribas Asset Management
Client Service
14, rue Bergère
75009 Paris

You will receive confirmation that your complaint has been received within 10 business days. We will send you a response within two months after receiving your complaint, except under special circumstances.

If the response provided is not completely satisfactory, you may file a complaint with the Mediator of France’s Autorité des Marchés Financiers. The mediation charter is available on the website of the Autorité des Marchés Financiers: www.amf-france.org

The complaint lodged with the Mediator of France’s Regulator must be submitted in writing in French. You may file your complaint to the Mediator of France’s Regulator online by filling out the form on the Autorité des Marchés Financiers website by email or post:

AMF Mediator
Autorité des marchés financiers
17, place de la Bourse
75082 PARIS CEDEX 02

 
 
Isabelle BOURCIER
Head of
Quantitative and
Index-based Management
Lorraine SEREYJOL-
GARROS
Global Head of ETF Sales
Marta SELE
Sales ETF and Index Solutions France, Monaco, Luxembourg, Belgium and Switzerland
elodie-lelief-4
Elodie LELIEF
Sales ETF and Index Solutions France, Monaco, Luxembourg, Belgium and Switzerland
Victor-Volard-214x260
Victor VOLARD
Sales ETF and Index Solutions France, Monaco, Luxembourg, Belgium and Switzerland
Remi-Bonnet-241x339
Rémi BONNET
Head of Sales France
Gregory-Guerrand-241x339
Grégory GUERRAND
Investment Specialist
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Bertrand ALFANDARI
Head of Marketing &
Communication
Hubert-Heuclin-214x260
Hubert HEUCLIN
Capital Markets Specialist
SHAN-241x339
Shan - Vanessa TALBI
Media Relations, France
Sandrine-Romano-241x339
Sandrine ROMANO
Head of Media
Relations
 

Investments in the aforementioned fund are subject to market fluctuation and risks inherent in investing in securities. The value of investments and the revenue they generate can increase or decrease and it is possible that investors will not recover their initial investment. Source: BNP Paribas Asset Management Holding.